448 things this does. Here they all are.

Included from Essentials

• ✓Point of saleRegister, receipts, cash drawer, returns.
• ✓Multiple locationsSeveral shops on one login, with transfers between them.

Included from Essentials

• ✓Buying & intakeKiosk drop-off, priced offers, payouts, tote tracking.
• ✓Automatic pricingThe tuned brand price sheet behind every offer.

Included from Growth

• ✓Unlimited loginsAs many staff accounts as the shop needs.
• ✓Scheduling & timeclockShifts, clock in/out, checklists, payroll export.

Included from Essentials

• ✓Seller CRM & statementsCustomer records, visit history, printed statements.
• ✓Credit, deals & cardsStore credit, gift cards, deals and coupons.
• ✓Email & text messagingOffers, receipts and campaigns out to customers.
• ✓AutomationsBirthdays, win-backs, new arrivals, offer follow-ups.
• ✓Points & referralsLoyalty points, tiers and referral tracking.

Included from Essentials

• ✓ReportingSales, buying, drawer and staff reporting.
• ✓Custom report builderBuild and save your own reports.

Included from Essentials

• ✓Priority supportFaster replies, and a person who knows your setup.
• ✓Phone supportA number that reaches a human.

Included from Essentials

• ✓QR self-serve drop-offA seller scans a code and checks themselves in on their own phone before they reach the counter.
• ✓Counter kiosk check-inA shared tablet on the counter runs the same full check-in for walk-ins.
• ✓Printable intake QR and counter signDownload your intake QR as a PNG or SVG, or print a ready-made counter sign.
• ✓Photo of every tote at drop-offThe seller photographs each bag as they hand it over, so there is a record of what came in.
• ✓"Is this you?" account matchingRecognises a returning seller from their name, phone, email or birthday instead of creating a second account.
• ✓Birthday captured at check-inAsks every seller their birthday, which both matches them to an existing account and feeds birthday rewards.
• ✓Marketing and text consent at check-inRecords whether the seller agreed to marketing email and to texts, at the moment they signed up.
• ✓"Staying to shop?" questionAsks whether the seller is sticking around, so the counter knows who is waiting in the building.
• ✓Referral link credit at check-inA seller arriving on a friend's referral link gets both of them their reward automatically.
• ✓App sign-up couponOffer a one-time coupon to a seller who installs your customer app at check-in.
• ✓"We've got your items" messageThe seller is told automatically, in the app, by email and by text, that their bags are in.
• ✓Tote tag prints on check-inA numbered tag prints for each bag the moment a seller checks in, so nothing gets mixed up.
• ✓Tote limit per visitCap how many bags one person can drop off at once, or set no limit.
• ✓Minimum seller ageRefuse a drop-off from anyone under the age you set, and print that age in the contract.
• ✓Your own confirmation wordingWrite what the seller sees on the "you're checked in" screen.
• ✓Require a signature every visitTurn the signing step on or off per store.

Included from Essentials

• ✓Buy contract signed at check-inThe seller signs your agreement on the screen before anyone touches their bag, and the signature is kept.
• ✓Your own contract wordingWrite your own agreement text instead of ours, with the store's numbers filled in automatically.
• ✓Contract vs settings checkWarns you when your contract promises a different number of days than your settings actually enforce.
• ✓View and print a signed contractPull up any signed agreement with its signature and drop-off photos, and print it or save a PDF.
• ✓The clause quoted in the recordEvery automatic step writes the sentence of the contract that allowed it into the permanent record.

Included from Essentials

• ✓Buy queueOne screen showing everyone waiting to be worked, everyone waiting on an answer, everyone to pay out, and every bag still to hand back.
• ✓Start a buy by handOpen a buying session at the counter when the kiosk is down or the seller will not use it.
• ✓Find the seller when starting a buySearch an existing account by name, phone or email when opening a session by hand.
• ✓Sellers who stay to shop go firstMove anyone browsing your floor up the queue so they are not stuck waiting.
• ✓Scan a tote tag from any screenPull the trigger on a return tag anywhere in the app and it finds the right visit and books the bag back in.
• ✓"A buyer is going through your items"The seller is told the moment work actually starts on their bags, not when someone opens the screen.
• ✓Count the bags before you startMakes the buyer confirm every bag is on the bench, with the drop-off photos alongside, before the first price is typed.

Included from Essentials

• ✓Automatic buy price from the brand sheetType a brand, item, size and condition and the system gives you the shelf price and what to pay for it.
• ✓Four condition levelsThe same garment is priced differently new-with-tags, like new, used or fair, automatically.
• ✓Size-based price adjustmentAdjusts the price up or down for size, with a separate curve for waist-sized trousers.
• ✓Buy in several departmentsRun women's, men's, kids' and more, each with its own prices and size lists.
• ✓Basic vs premium model tiersPrice two grades of the same item type differently.
• ✓Brand autocompleteStart typing a brand and pick from the ones you already price.
• ✓Photo intake with auto-fillPhotograph a garment and have the brand, type, condition, colour and size filled in for you.
• ✓Photos kept against each pieceThe photo taken at the counter stays on the item so you can see what you bought.
• ✓Manager PIN price overrideStaff can only overrule the suggested price with a manager's PIN.
• ✓Prices the counter overrodeKeeps a record of every price your staff overruled, grouped so you can see which rows on your sheet are wrong.
• ✓Colour on the itemRecord the colour so it prints on the tag and is searchable later.
• ✓Note on an itemAdd a short note — a mark on the hem, a missing button — against a single piece.
• ✓"Little bin" numberRecord which small bin a piece went into as you price it.
• ✓Price floor and roundingNever price below a floor, and round shelf prices to your chosen ending.

Included from Essentials

• ✓The brand pricing databaseYour own trade-secret sheet of what each brand and item type is worth.
• ✓Edit prices in the appSearch, add, edit and retire rows on the sheet without leaving the app.
• ✓Bulk re-import pricesEdit prices in a spreadsheet and push the whole lot back in.
• ✓Download the whole sheetPull the entire price sheet out as a spreadsheet.
• ✓Who changed which priceEvery edit, import and export is logged with the person's name and the shop's own clock.
• ✓Per-brand buy ratePay a different percentage for one brand than your house rate.
• ✓Split pricing permissionsDecide separately who may see prices, who may rewrite the sheet, and who may export it.
• ✓Price sheet locked during the trialBuying is priced for you from day one, but the sheet itself opens when the money-back window closes.

Included from Essentials

• ✓One-tap offer by email and textSend the seller their offer and let them accept or decline from wherever they are.
• ✓Deadline on every offerEach offer carries the exact date the seller must answer by, fixed when it was sent.
• ✓How much of the offer the seller seesChoose whether the seller sees one total or a line-by-line breakdown.
• ✓Rewrite every seller messageChange the wording and subject of each automatic message, per channel, or switch a channel off.
• ✓Seller accepts in the appThe seller taps accept or decline in their own account and the shop reacts immediately.
• ✓Seller replies YES or NOThe seller texts back and the offer is settled without anyone at the shop touching it.
• ✓Accept or decline at the counterRecord the seller's answer face to face when they are standing there.
• ✓Reasons for passingRecord why each piece was passed on, from a list you write yourself, plus a free note.
• ✓Nothing bought this timeClose a visit where you bought nothing, with a reason, a message to the seller and return tags printed.
• ✓Tags print themselves on acceptanceThe moment an offer is accepted, however it was accepted, the stock is created and its price tags queue for printing.
• ✓Reprint a buy's price tagsPrint the whole stack of clothing tags for a past buy again after a jam or an offline printer.
• ✓Tags print in the order you keyed themThe stack of tags comes out matching the pile of clothes on the table.

Included from Essentials

• ✓Cash, check or store creditPay the seller however they want.
• ✓Cash ceiling with a manager PINCash above a limit you set needs a manager's PIN.
• ✓Pay by check above a totalAbove a total you choose the payout must go by check, with the check number and who wrote it recorded.
• ✓Store-credit bonusOffer the seller more if they take store credit instead of cash, at a percentage you set.
• ✓Opens the cash drawer on a payoutThe till drawer pops when you pay a seller in cash, and the movement is written into the drawer count.
• ✓Printable buy receiptHand the seller a receipt for what you bought and how you paid.
• ✓Unanswered offers become store creditAn offer nobody answered or collected turns into store credit on the date the seller was promised, with tags printed and the seller told.
• ✓Declined but never collectedIf a seller declines and then never comes back, the pieces you wanted are pulled out of the donation, tagged into stock, and their value put on the seller's credit.
• ✓Grace before the robots actThe nightly jobs wait a few hours past a deadline before acting, so somebody told "tomorrow" who turns up tomorrow still gets their things.

Included from Essentials

• ✓Tote tags with barcodesEvery bag carries a numbered, scannable tag naming the seller, the visit and what phase it is in.
• ✓Reprint a tote tag in any phaseReprint a bag's tag as return, donate, ready-to-tag or any other phase, not just whatever the visit's status implies.
• ✓Scan bags back to the sellerScan each bag as it goes back over the counter, so you can prove what was handed over.
• ✓Hand back without a scanRecord bags returned when the scanner will not play, with a written reason.
• ✓Mark the passed items returnedClose off a visit's returns without the tote workflow.
• ✓Your own tote-tag wordingWrite the sentence that appears on the tag at each of the nine moments in a buy.

Included from Growth

• ✓Donation clock on unclaimed bagsBags nobody collects are put on a clock the seller agreed to in writing.
• ✓Nightly donation sweepOnce the window runs out the bags are marked donated automatically, tags print, and the record says which clause allowed it.
• ✓Donate nowClear the shelf early on purpose, with who decided and exactly when kept on record.
• ✓Ring them before you donateNothing is given away until somebody has actually tried the seller's phone.
• ✓"Do not donate before"Put a hold on one visit's bags so the nightly sweep skips them.

Included from Essentials

• ✓Drop-off historyEvery visit you have ever taken, searchable by seller and filterable by status, with tags and contracts reprintable.
• ✓What happened to this drop-offOne ordered story of a visit: checked in, worked, offered, answered, paid, bags returned.
• ✓Notes on a visitLeave a note on a drop-off — who to call, what was agreed — with who wrote it and when.
• ✓Reopen a closed visitPut a visit that was closed by mistake, or one that needs another item adding, back to work.
• ✓Cancel a visitAbandon a visit with a reason recorded.
• ✓Archive a visit off the boardsClear a finished visit off the working boards without deleting it.
• ✓Jump to the register mid-buyA door from the buying screen to the till when a shopper walks up, without losing the session.

Included from Essentials

• ✓Seller directoryEvery person who has ever sold to you, searchable and paged, with what they are owed and what you have paid.
• ✓Seller fileOne page with a seller's visits, payouts, credit, points, contracts, purchases and message history.
• ✓Add a seller by handCreate a seller account at the counter without going through check-in.
• ✓Edit seller detailsFix a name, phone, email or birthday on a seller's file.
• ✓Who sold us this?Type a SKU and find out which seller a garment came from.
• ✓Merge duplicate accountsFold a duplicate seller into the real one, moving visits, credit, points and history across.
• ✓Send a seller their account linkText or email a seller the link to their own account without ever showing the link on screen.
• ✓Follow-up consent on fileRecord when a seller agreed to be contacted away from their app, so you can prove it.
• ✓"Asked, declined — do not ask again"Remembers that a seller refused to give a phone number or email so staff stop asking.
• ✓Annual payout statementPrint a seller a statement of everything you paid them in a year.
• ✓Email a seller their statementSend the payout statement to the seller instead of printing it.
• ✓Message a sellerSend a seller a message to their account inbox, by email or by text.

Included from Unlimited

• ✓Book a drop-off appointmentBook a seller a slot at the counter, with a length, a department and a named buyer.
• ✓Sellers book their own slotLet a seller pick a drop-off window from their own account.
• ✓Appointment day viewSee the day's booked drop-offs and who is taking each one.
• ✓Confirm, reschedule, no-showMove an appointment or mark it confirmed, arrived, no-show or cancelled.
• ✓Turn an appointment into a buyOne tap turns a booked slot into an open buying session.
• ✓Buy, drop-off or consign appointmentsBook different kinds of visit and set the intake mode ahead of time.

Included from Unlimited

• ✓Seller call queueA worked list of who to ring today and why, built automatically from your own data.
• ✓Who gets called, and in what orderChoose the reasons people land on the list — lapsed, credit sitting unspent, offer waiting, dropped off two days ago, came once and never came back — and how hot each is.
• ✓What to say on the callEach reason comes with a script the caller reads.
• ✓Log the callRecord what happened — answered, voicemail, wrong number, booked, converted — and a note.
• ✓Calling shifts and targetsStart and end a calling shift, with a target number of calls and a live count.
• ✓Pay callers a bonusPay staff a bonus per booked or converted call, tracked per shift.
• ✓Callers leaderboard emailEmail yourself a leaderboard of who booked the most.
• ✓Send a templated email mid-callFire off a pre-written email to the person you are talking to and see that you already did.
• ✓Write your own call email templatesReplace our set of mid-call emails with your own wording.
• ✓Give a reward during a callHand out store credit, a dollars-off coupon or a percent-off coupon while the customer is on the phone.
• ✓Send a gift while they are on the phonePut credit straight onto a lapsed seller's account during the call.
• ✓Two-day thank-you creditAutomatically thank a recent drop-off with a small credit.
• ✓Text them the app link on the callSend the customer their account link while you have them on the phone.
• ✓Record consent on the callCapture the customer's agreement to be contacted while you are speaking to them.
• ✓Add someone to the call listPut a name on the call list by hand, or skip one.

Included from Growth

• ✓ConsignmentTake clothes in without paying for them, and pay the owner a share when each piece sells.
• ✓Buy it, or sell it for themDecide, while the seller is standing there, whether this visit is a buy or a consignment.
• ✓Consignment-only shopRun the whole shop on consignment with no buy-outright path at all.
• ✓Start a consignment at the counterTurn a consignment drop-off into live stock with tags printed and the term clock started, with no money changing hands.
• ✓Consignment splitSet what share of the sale the owner keeps.
• ✓Different splits by priceGive a bigger share on expensive pieces than on cheap ones.
• ✓Better share if they take creditOffer consignors a higher share if they take store credit instead of cash.
• ✓Automatic markdownsKnock the price down on a schedule the longer a piece sits, automatically.
• ✓Term and collection windowSet how long you hold a piece and how long the owner then has to collect it.
• ✓What happens when the time is upChoose whether expired pieces go back, become yours, or are donated.
• ✓Whose time is upA list of consignors to ring, grouped by owner, with what is past its date and what is overdue.
• ✓Who pays for a discountDecide whether a till discount comes out of the consignor's share or out of yours.
• ✓Early-pull feeCharge a consignor who takes their things back mid-term.
• ✓Smallest payoutSet a floor under what you will hand over in one go.
• ✓Pay a consignorPay a consignor what they have earned, in cash, by check or as store credit, in part or in full.
• ✓Correct a consignor's balanceFix a consignor's balance with a reason on the record.
• ✓Consignor statementShow a consignor exactly what sold, for how much, and what they are owed.
• ✓Settle what did not sellRecord returned, kept, donated or pulled-early against each unsold piece, with who did it and when.
• ✓Consignment permissionKeep paying consignors and ending arrangements to managers only.
• ✓Nightly consignment sweepMarks down and ages consigned stock overnight without anyone doing anything.

Included from Essentials

• ✓The registerRing up a sale on a touchscreen till with a running basket, subtotal, tax and total.
• ✓Scan to addAdd an item to the sale by scanning its price tag with a handheld gun.
• ✓Search to addFind an item by brand, type or SKU when the tag is gone, and add it from a list.
• ✓Repeat-scan warningWarns when the same tag is scanned twice, so a one-of-a-kind garment cannot be rung up twice by accident.
• ✓No-price refusalRefuses to sell an item with no price on it rather than quietly ringing it as free.
• ✓Unknown tag helpWhen a tag scans to nothing, suggests the item it is most likely to be instead of a dead end.
• ✓Item discountTake a percentage or a dollar amount off one line of the sale.
• ✓Order discountTake a percentage or a dollar amount off the whole sale.
• ✓Manager price overrideA manager PIN changes the price on a line, with the original still shown struck through as a "was".
• ✓Give an item awayA manager PIN marks an item free, and the till stays unlocked for the rest of that shift.
• ✓Hold and recall a salePark a basket to serve the next person and pull it back later.
• ✓Put a name on the saleAttach a shopper to the sale so credit, points and history follow the person.
• ✓Ask for a phone numberPrompts for an email or phone at checkout and records the answer, including a "no thanks".
• ✓What they bought beforeSee a shopper's past purchases without leaving the till.
• ✓Recent sales at the tillGlance at the last few sales rung on this till.
• ✓Sale-complete screenA confirmation that clears itself in two seconds so the next customer is not waiting on a click.
• ✓Reprint last receiptPrint the receipt for the sale just rung, without going and finding it.
• ✓Scan sound and buzzA rising tone for a good scan, a falling one for a bad one, and a buzz on a phone.
• ✓Per-till preferencesEach till remembers whether it prints a receipt automatically and how loud the scan beep is.
• ✓Sales taxAdd sales tax at the shop's rate and show it separately on the receipt.
• ✓Tax-exempt shoppersRing a sale with no tax for a shopper who is exempt, and say so on the paper.
• ✓Card feeOptionally add a percentage fee when someone pays by card, shown on its own line.

Included from Essentials

• ✓Split tenderTake part of one sale in cash, part on a card and part in credit.
• ✓CashTake cash, work out the change and log it against the drawer.
• ✓Change breakdownTells the cashier exactly which bills and coins to hand back.
• ✓CardTake a card as all or part of a sale.
• ✓Store creditSpend a shopper's store credit balance at the till.
• ✓Gift cardPay with a gift card by typing the code or scanning it.
• ✓Their gift card, one tapShows every live gift card on the attached shopper's account as a one-tap button with its balance.
• ✓Pay with pointsTurn loyalty points into money off at the till.
• ✓Claim a rewardApply an earned reward level to the basket, spread across the lines.
• ✓One-off customer couponHonour a coupon issued to one named person, and stamp it spent when it clears.

Included from Essentials

• ✓Any card readerRing the total here and run the card on the reader you already own — nothing to set up.
• ✓Tell us your processorPick your card processor so the register knows whether it can push totals to the reader or you run them by hand.
• ✓Stripe Terminal readerPair a Stripe reader and the register pushes each total straight to it.
• ✓CardConnect readerConnect a CardConnect account and the register pushes each total straight to the CardPointe reader.
• ✓Register your readersAdd a location and pair readers to it without leaving the app.
• ✓Unstick a readerClear a reader that is stuck on a previous prompt, from the till.
• ✓Card refundsSend money back to the card it came from.
• ✓Card entry without a readerTake a card number safely on a web page, for an order paid off-site.

Included from Essentials

• ✓Printed receiptPrint a receipt on a thermal roll at the counter.
• ✓Email the receiptSend the receipt to the shopper's inbox instead of printing it.
• ✓Gift receiptPrint a receipt with all the prices hidden, for something being given as a present.
• ✓Reprint a receiptPrint a duplicate, clearly stamped REPRINT so it cannot be passed off as the original.
• ✓Scannable receiptPrints the receipt number as a barcode so a return can be scanned instead of typed.
• ✓"You saved $X"Shows the shopper what the markdowns took off their total.
• ✓Your own footer messagePut your return policy or a thank-you at the bottom of every receipt.

Included from Essentials

• ✓Sales historyLook back through every sale the shop has rung.
• ✓Find a salePull up a sale by receipt number, shopper name or phone number.
• ✓Today, yesterday, last 7 daysFilter sales by day using the shop's own midnight, not the server's.
• ✓Takings summaryA running total of receipts, money taken, tax collected and refunds for whatever you are looking at.
• ✓Return itemsTake back some or all of a sale, line by line, and put those items back on the floor.
• ✓Void a saleCancel a sale outright, put the items back on the floor and undo the credit and points.
• ✓Refund to cash, card or creditChoose how the money goes back — the original card, cash from the drawer, or store credit.
• ✓Log a refused refundRecord that a refund was asked for and turned down, and why.
• ✓Your return rulesSet whether returns go to store credit only, how many days the window is, and whether a manager can override.
• ✓Name a sale afterwardsPut a shopper's name on a sale that was rung without one.

Included from Essentials

• ✓Open the drawerStart the day by counting the float in, bill by bill.
• ✓Close and countCount the drawer at close and see over or short against what the till expected.
• ✓Last night's tally, readyThe morning count starts pre-filled with last night's closing numbers.
• ✓Paid in and paid outLog money going into or out of the drawer that is not a sale, with a reason.
• ✓Pop the drawerOpen the drawer without a sale, and record who did it and why.
• ✓Drawer reportPrint the close-out figures as a slip or read them on screen.
• ✓Running out of changeEmails you when the drawer is short on ones or coins, at open and at close.
• ✓No cash without an open drawerStop cash being taken until somebody has counted the drawer open.

Included from Essentials

• ✓InventorySee everything the shop owns, split by on the floor, in storage, sold, returned and written off.
• ✓Find an itemSearch stock by SKU, brand, type or bin, and sort by where it is stored.
• ✓Add an item by handPut a single item into stock without going through a buy.
• ✓Edit an itemChange the brand, size, condition or price on an item already in stock.
• ✓Suggested priceSuggests what to charge based on the brand and item type.
• ✓What the floor is worthShows how many items are on the floor, their ticket value and what they cost.
• ✓Bulk markdownDrop the price on everything older than a given age, or on one brand, in a single pass.
• ✓Scan a stack to write offScan a pile of tags to take those items off the floor in one go, with a reason such as donation.
• ✓Export to a spreadsheetDownload the whole inventory as a spreadsheet for editing offline.
• ✓Second barcode for an itemLet an item answer to an old or reprinted barcode as well as its own.

Included from Essentials

• ✓Print price tagsPrint barcode price tags on plain sheets or on a label printer.
• ✓Reprint a whole intakeReprint every tag from one buying session when a batch jams or goes missing.
• ✓Set your tag sizeTell the system how big your labels are so tags print to fit.

Included from Growth

• ✓Full-store stock countCount the whole floor against what the system thinks is there.
• ✓Count from a phoneSeveral people count the floor from their own phones at once, with no laptop.
• ✓Scan with a phone cameraCount with a phone camera when there are not enough barcode guns to go round.
• ✓Who counted whatSee progress by person and by zone while the count is running.
• ✓Deal with what is missingDecide item by item whether something not found is kept, written off as shrink, or donated.
• ✓Tags that are not oursLists tags scanned during a count that do not match anything in stock.

Included from Unlimited

• ✓Storage locationsName the rails, shelves and bins in the back room, nested how the room actually is.
• ✓Scan things in and outScan a garment onto a rail and scan it back to the floor.
• ✓Print shelf tagsPrint a barcode label for a rail or shelf so it can be scanned.
• ✓Move a whole shelfMove everything on one rail to another in one action.
• ✓Old bin namesSurfaces stock still filed under a typed-in bin name with no real location behind it.
• ✓Link your storesJoin your shops together with a code so stock can move between them.
• ✓Send stock to another shopPick items, send them to a sister shop, and have them leave your floor.
• ✓Receive a transferAccept an incoming box and put the items on your floor.
• ✓Transfer slipPrint a packing slip to go in the box.

Included from Essentials

• ✓Networked printingSend tags and receipts to any printer in the shop, with a queue that says when one stops answering.
• ✓Print at this tillA job prints at the till it was sent from, not at whichever printer answers first.
• ✓Different printers for different jobsPoint receipts at the receipt printer and tags at the label printer.
• ✓Fix a stuck queueRetry a failed job, retry all of them, cancel one, or free up one that is stuck.
• ✓Is the printer awakeSays which printers have checked in recently and which have gone quiet.
• ✓Label and receipt designerChange what a tag or a receipt says and how big it prints, without waiting on us.
• ✓Test print and previewPrint a sample label or preview a receipt before you commit the change.
• ✓Back to the standard layoutUndo your changes and go back to the built-in layout.

Included from Unlimited

• ✓Online ordersBuild a sale for somebody who is not in the building.
• ✓Match them to an accountLinks an order to an existing shopper only when the email or phone matches exactly.
• ✓Send a link to payText or email a link that lets them pay for the order themselves.
• ✓The pay pageA page they can pay on with no login, showing what is in the order.
• ✓Card on the pay pageThey type their card into the processor's own form, and the money lands in the shop's account.
• ✓Credit and gift cards onlinePut a shopper's store credit or gift card against an online order before they pay the rest.
• ✓Tags for the hold shelfPrint a tag for each item so a bag on the hold shelf can be matched to its order.
• ✓Pickup codeHand the bag over only when the claim code is scanned or typed.
• ✓Sold in the shop firstFlags an item on an unpaid link that somebody bought over the counter in the meantime.
• ✓Cancel an orderCancel an unpaid order and put the items back on the floor.

Included from Growth

• ✓Sell a gift cardSell a gift card and take the money for it through the register like anything else.
• ✓Redeem a gift cardSpend part or all of a gift card, with the rest left on it.
• ✓Scan a gift cardScan a gift card at the till instead of typing the code.
• ✓Check a balanceLook up what is left on a card when somebody asks.
• ✓Void a gift cardKill a card that was sold in error or reported stolen.
• ✓What you still oweThe total sitting unspent on gift cards — a real figure for the books.

Included from Growth

• ✓Rack salesPut a whole rack on sale for a window of dates, or permanently as a clearance rail.
• ✓Rules that fill the rackSay "all denim, size 12" and have the rack fill itself, with a live count of what it caught.
• ✓Walk a rack on with a gunScan garments straight onto a sale instead of writing rules.
• ✓The sale's name on the lineThe receipt says which sale took the money off, not just that something did.

Included from Unlimited

• ✓Supplies and stockroomLog what got used, watch the burn rate, and reorder before the receipt paper runs out.
• ✓Log what got usedRecord a supply going out or coming back so the count on the shelf is real.
• ✓ReordersPlace an order, tick it off when it lands, or cancel it.
• ✓Retire a supplyStop tracking something you no longer buy, without losing its history.
• ✓Count the stockroom from a phoneWalk the stockroom shelves with a phone, counting and putting away as you go.
• ✓Receive a delivery on the phoneTick a delivery in against the open orders while standing over the box.

Included from Unlimited

• ✓Lobby boardA screen in the waiting area showing whose turn it is and roughly how long.

Included from Essentials

• ✓Store credit accountsEvery customer has a running store-credit balance that follows them between visits and can be spent at the till.
• ✓Store credit historyEvery addition and deduction is written to a permanent list with a reason, so any balance can be explained.
• ✓Add or remove credit by handStaff can add or take away store credit on a customer's profile with a written reason.
• ✓Cash out store creditTurn a customer's store credit back into cash at the counter.
• ✓Printable store-credit statementPrint or hand over a statement of where a customer's credit came from and went.
• ✓Store-credit slip with a QRPrint a slip a customer can carry, with a code that brings their account up at the till.
• ✓Customer sees their creditThe customer can see their balance and its history in their own app without asking staff.

Included from Essentials

• ✓Points on purchasesShoppers earn points for every dollar they spend.
• ✓Points for selling to the shopSellers also earn points on what the shop pays them, not just on what they buy.
• ✓Spend points at the tillPoints convert to money off at checkout at a rate the shop sets.
• ✓Point reward levelsThe shop defines rungs like "500 points = $10 off" so customers have something to aim at.
• ✓Add or remove points by handStaff can correct a customer's points balance from their profile.
• ✓Customer sees their pointsThe customer's app shows their points balance and how close they are to the next reward.
• ✓Spend-based loyalty tiersCustomers move into Silver or Gold style tiers based on what they have spent over a rolling period, and each tier can carry its own standing discount.
• ✓Tier shown in the customer appThe customer sees which tier they are in and what it gets them.

Included from Growth

• ✓Personal coupon codesIndividual customers can be issued a coupon with its own code, expiry and minimum spend, which they show at the counter.
• ✓Record customer birthdaysStaff can put a birthday on a customer's profile, so birthday rewards reach people added before the field existed.
• ✓Automatic birthday rewardOn a customer's birthday the shop automatically gives them a set amount to spend, valid for a limited number of days.
• ✓Personal referral linkEvery customer gets their own share link in their app to bring a friend in.
• ✓Pay both sides of a referralWhen a referred friend makes their first purchase, both the referrer and the friend get store credit, once.
• ✓Reward for installing the appA customer who installs the shop's app gets a one-off coupon with an expiry to bring them back in.

Included from Growth

• ✓Deals and couponsRun a coupon, a percentage off or a dollar amount off, with a minimum spend if you want one.
• ✓Readable deal codesGenerates a short code with no lookalike letters in it, so it can be read down a phone.
• ✓Deals that apply themselvesThe register puts the deal on without anybody remembering to.
• ✓Scan a promo codeScan the QR on a shopper's phone through the same box you scan tags with.
• ✓Target a deal at chosen customersSend a deal to everyone, to a hand-picked list, or automatically to your top spenders.
• ✓Scheduled deal remindersTell customers about a deal now, the day before it starts, or the day it starts, by email, text or in-app.
• ✓Deals in the customer appLive deals appear in the customer's app with the code and a scannable QR.
• ✓Deal pop-up on app openA full-screen pop-up puts the current deal in front of the customer the moment they open their app, once per deal.

Included from Growth

• ✓Birthday message automationAutomatically messages customers on or near their birthday, optionally with a unique reward code attached.
• ✓Win-back automationAutomatically messages customers who have not been in for a set number of days, optionally with a reward code.
• ✓Deal reminder automationAutomatically reminds customers about a running deal before it ends.
• ✓Pickup reminder automationAutomatically reminds sellers who still have money or items waiting to come and collect them.
• ✓Store credit reminder automationAutomatically nudges customers who have store credit sitting unspent above a set amount.
• ✓Points reminder automationAutomatically tells customers when they have enough points to be worth spending.
• ✓New arrivals automationAutomatically tells customers when new stock has landed in the last few days.
• ✓Attach a reward to an automationA birthday or win-back send can carry a code unique to that one person, so redemptions can be counted.
• ✓Choose how an automation sendsEach automation can be email only, text only, in-app only, or "best available" which falls back down the list per person.
• ✓Choose who an automation reachesEach automation can target everyone opted in, shoppers only, or sellers only.
• ✓Do not message the same person twiceEach automation remembers who it has already contacted and will not message them again inside a cooldown period.
• ✓Per-run send capEach automation has a maximum number of people it will contact in a single run.
• ✓Run automations on chosen daysPick which days of the week each automation is allowed to run.
• ✓See who an automation will reachBefore turning it on, the shop can see how many people the automation would message today.
• ✓Send yourself a testSend one copy of an automation to yourself to check the wording before it goes out.
• ✓Run an automation on demandFire an automation immediately rather than waiting for its scheduled day.
• ✓Automation run logAfter each run the shop gets a plain-English record of how many were queued, held back by cooldown, capped, or unreachable.
• ✓Automations run themselves overnightAll enabled automations run automatically every night without anyone pressing anything.

Included from Growth

• ✓Send email on our accountEmails go out through our own sending service so the shop has nothing to set up.
• ✓Send texts on our accountText messages go out through our own number so the shop has nothing to set up.
• ✓In-app messagesMessages land in the customer's app inbox instead of, or as well as, email and text.
• ✓Messaging add-on gateEmail and texting on our account only work for shops that have messaging on their plan or bought it as an add-on.
• ✓Bring your own email accountA shop that already pays for Resend can plug its own key in and send on its own account instead of ours.
• ✓Bring your own texting accountA shop with its own Twilio account can use its own number and pay its own rates.
• ✓Editable message wordingThe shop can rewrite the wording of its automatic customer messages instead of using ours.
• ✓Choose how offers reach sellersTurn in-app, email and text on or off for the messages that tell a seller their offer is ready.
• ✓Message queueEvery outgoing message is queued first, then delivered, with a record of whether it sent, was skipped, or failed.
• ✓Duplicate message protectionThe same message cannot be sent to the same person twice, even if staff press the button repeatedly.
• ✓Send a message laterA queued message can be held until a future date and time rather than going immediately.
• ✓Customer message inboxA shop-side inbox showing every message thread with every customer in one place.
• ✓Customers can message the shopCustomers can write to the shop from their own app and get a reply in the same thread.
• ✓Email alert on a new customer messageThe shop gets an email when a customer writes in, so a question does not sit unread.
• ✓Reply to offers by textA seller can text YES or NO back to accept or decline their offer, and the system acts on it.
• ✓STOP and HELP handlingTexting STOP takes a customer off text messages immediately, and HELP gets an automatic explanation.
• ✓Send a test emailSend a sample email through whatever setup the shop is actually on, to prove it lands.
• ✓Klaviyo connectionSomewhere to store a Klaviyo key so the shop's existing marketing flows could greet new signups.

Included from Growth

• ✓Marketing opt-inEvery customer record carries whether they have agreed to marketing, and automations only reach people who have.
• ✓Separate text opt-inAgreeing to marketing is tracked separately from agreeing to be texted.
• ✓Follow-up consent flagA separate record of whether a customer agreed to be contacted off-app about their account, stamped with the date.
• ✓Customers manage their own preferencesCustomers can change what they hear from the shop, and how, from inside their own app.
• ✓Record consent during a phone callA staffer on the phone can tick that the customer just said yes to marketing, and it is written to the record with the date.

Included from Growth

• ✓Customer appEvery customer gets their own private link that opens an app showing their offers, credit, points, coupons and gift cards, with no password to remember.
• ✓Install the app to the home screenCustomers can add the shop's app to their phone's home screen so it opens like a real app.
• ✓Track a drop-off in the appThe customer can see where their drop-off has got to — waiting, being looked at, offer ready, collected or donated.
• ✓See what you dropped offThe customer can see the list of items they left with the shop.
• ✓Show the seller a line-by-line offerSellers can be shown exactly what was offered for each item rather than just a total.
• ✓See what you boughtThe customer's past purchases are listed in their app.
• ✓Gift card balance in the appA customer's gift cards show in their app with the balance and a barcode the till can scan.
• ✓Add to Apple WalletA gift card can be added to Apple Wallet so it sits with the customer's other cards.
• ✓Message thread in the appThe customer's app has an inbox showing every message the shop has sent them and lets them reply.
• ✓Pay for an online order from the appAn unpaid online order shows at the top of the customer's app with a pay button.
• ✓Consignment statement in the appConsignors can see what of theirs has sold and what they are owed.
• ✓Self-serve "send me my link" pageA public page where a customer types their phone or email and gets their app link sent to them.
• ✓Printable counter signA printable sign with a QR code for the counter, so customers can sign themselves up while they wait.
• ✓Send a customer their app linkOne button that sends a customer their account link by email and text, from anywhere in the app.

Included from Essentials

• ✓Shopper directoryOne page listing everybody who shops with you, with credit, points and last visit.
• ✓Add a shopperCreate a shopper record at the counter.
• ✓Find a shopperSearch by name, either phone number, email, town or postcode.
• ✓Import your address bookBring an existing customer list in from another system, including credit, points, birthdays and marketing opt-in.
• ✓Merge duplicate customersFind and combine duplicate customer records so one person does not have two balances.

Included from Essentials

• ✓Staff listKeep a record of everyone who works at the shop, with their role, and switch someone off the moment they leave.
• ✓Cashier PIN sign-inEach person types a short PIN at the till so every sale, drawer open and override has their name on it.
• ✓Badge sign-inStaff can scan a badge instead of typing a PIN.
• ✓Shared terminal modeTell the app this till is a shared counter machine, so a station with nobody signed in is a locked, limited view rather than the owner's trusted device.
• ✓Manager PIN overrideA manager types their PIN once to unlock a restricted screen or approve an override, and the till stays unlocked for the rest of the shift.
• ✓Idle auto-lockAn unattended till drops back to the locked view by itself after a few quiet minutes.
• ✓Role permissions editorDecide for yourself which abilities an Employee, Manager or Admin has, instead of accepting our defaults.
• ✓Per-person buying rightsLet one clerk price and buy goods while another only works the register.
• ✓Switch between shopsMove between the shops you own without logging out and back in.

Included from Unlimited

• ✓Clock inStaff punch in on the same terminal they ring up sales on.
• ✓Clock outStaff punch out, and the hours are banked against the day.
• ✓BreaksStart and end an unpaid break, with the minutes taken off the day's hours.
• ✓Floor punch terminalA stripped-back screen for the back room where staff punch in and out without touching the register.
• ✓Who's on the floorA live list of everyone currently clocked in and who is on break.
• ✓Punches matched to the rotaA punch is attached to the shift the person was actually rostered for, so scheduled and worked hours can be compared.
• ✓Scheduled vs actual hoursSee who ran over, who came in short, and who never turned up against the published rota.

Included from Unlimited

• ✓Shift schedulingBuild the week's rota, assign shifts by person or leave them open, and publish it to staff.
• ✓Rota conflict warningsWarn before publishing when someone is double-booked, unavailable, or booked off.
• ✓Staff availabilityRecord which days and hours each person can work.
• ✓Time-off requestsLog holiday and days off so nobody gets rostered when they are away.
• ✓Staff phone portalStaff see their own rota, set availability and ask for time off from their own phone, without a login.
• ✓Issue and revoke portal linksHand an employee their private link, and kill it the day they leave.

Included from Growth

• ✓Open and close checklistsGive staff a list of jobs to tick off at the start and end of the day.
• ✓Personal check-in and check-out stepsEach staffer gets their own short list to complete when they arrive and before they leave.
• ✓Recurring shift tasksAdd a job that only appears on certain weekdays, or only for certain roles.
• ✓Skip with a written reasonLet a step be skipped only if the person types why, so a gap always has an explanation attached.
• ✓End-of-day sign-offThe last person out signs the day off, confirming the close was done and the drawer counted.
• ✓Drawer count inside the closeThe closing sign-off can run a real register count instead of just asking whether it was done.
• ✓Choose what the close asks forWrite your own opening and closing steps rather than using ours.

Included from Unlimited

• ✓Pay-period hoursPull up everyone's hours for a pay period, net of unpaid breaks, before you pay anyone.
• ✓Payroll CSV exportDownload the period's hours as a spreadsheet ready to hand to Gusto, QuickBooks or ADP.
• ✓Push hours to GustoSend the period's worked hours straight into Gusto instead of exporting a file.
• ✓Match staff to Gusto employeesLine each person up with their Gusto record once, so hours land on the right employee every period.
• ✓Gusto connectionConnect the shop's own Gusto account so hours can be pushed straight across.

Included from Essentials

• ✓Buying overview reportWhat the shop paid out, to how many sellers, for how many items, and which buyer did it.
• ✓Retail sales reportNet sales, transactions, items, tax, discounts, realized margin and drawer over/short for the period.
• ✓Discounts and markdowns reportEverything given away: register discounts, markdowns realized at the till, and what is currently marked down on the floor.
• ✓Voids and refunds reportAn unchangeable trail of every void, refund and refused refund, with who did it.
• ✓Sales by cashier reportWhat each person sold, net of their own refunds.
• ✓Cash drawer reportThe last sixty drawer closes, how far out each one was, and an accuracy score.
• ✓Margin and mix reportThe margin you expect to make by category based on what you paid at the counter, plus why items were passed on.
• ✓Profit by brand reportActual money made by brand on goods that have genuinely sold.
• ✓Stock aging reportHow long stock has been sitting and how much of it is over sixty days old.
• ✓Inventory value reportWhat the stock on the floor cost you against what it is ticketed at.
• ✓Sell-through reportThe share of what you bought that has actually sold.
• ✓Sellers reportHow many people sold to you, how many were new, and who has stopped coming.
• ✓Money you owe reportStore credit, gift card balances and points outstanding, all in one figure.
• ✓Traffic and conversion reportHow many people came in against how many bought, so a quiet day can be told from a bad one.
• ✓Shift sign-off reportThe last hundred-odd opens and closes: what got missed, who was over or short, and who signs off most.
• ✓1099 and tax totalsYearly totals per seller for tax reporting.
• ✓Report CSV exportsDownload any report as a spreadsheet.

Included from Unlimited

• ✓Saved report templatesSave a report you built so you can run it again next month without rebuilding it.
• ✓Builder CSV exportDownload a custom report as a spreadsheet.

Included from Growth

• ✓Daily and weekly goalsSet a target — sales, items, spend, sellers, footfall or conversion — and track the shop against it.
• ✓End-of-day recap emailAn email at close saying how the day went.
• ✓Who gets the recapChoose who receives the nightly email, at what time, and which sections they see.
• ✓Tonight's numbers tonightThe recap goes out at the store's own closing time rather than whenever a nightly job happens to run.
• ✓Door countingRecord how many people walked in, either automatically from the closing checklist or typed in by hand.
• ✓Day recap on a phoneA phone-sized screen showing today's sold and bought totals, how it compares to yesterday, and the last seven days.
• ✓Compare your shopsOwners with more than one shop see them side by side for today, this week or this month.

Included from Essentials

• ✓Help deskAsk us a question from inside the app and follow the answer without leaving it.
• ✓Instant answersCommon questions get an answer back straight away instead of waiting for us.
• ✓Help articlesSearch written guides from inside the app.

Included from Essentials

• ✓Bringing your data inMove stock, sellers, store credit and points across from the system you are leaving.
• ✓Undo an importReverse a batch of imported stock without losing anything that has since sold.
• ✓Import inventory from a spreadsheetBring inventory in from a spreadsheet, including a full SimpleConsign export.
• ✓Stock we are not sure aboutFlag imported rows that do not have a real count behind them, reversibly.
• ✓Guided setupWalk a new shop through naming itself, setting its rules and getting to a first sale.

Included from Essentials

• ✓Your account pageSee which plan you are on, what is included, and what you are paying on top.
• ✓Change planMove up or down a tier yourself.
• ✓Buy a feature on its ownAdd one capability to your account without changing plan.
• ✓Cards and invoicesUpdate the card on file, download invoices, or cancel.
• ✓Bring your own email and textingUse your own Resend, Twilio or Klaviyo account instead of buying sending from us.
• ✓Overnight housekeepingOvernight the system expires stale carts, runs your automations, picks call-queue winners, converts expired offers to credit, sweeps donation dates and chases overdue consignment.